Comfort in the security of the call, especially if information is sensitiveįor most day-to-day calls, the phone on your desk or the cell phone in your pocket will work just fine.Cost, especially if you are calling internationally.The factors to consider in deciding what method to use for an audio-only conversation can be thought of in terms of Three Cs: You may be asking yourself why we’re taking the time to learn how to have a phone call, but this is more nuanced than you may think. Recognize the strengths and weaknesses of various tool categories.Explore multifeature online platforms / virtual office spaces.Compare and contrast common tools for screen / web sharing.Compare and contrast common tools for video communication.Compare and contrast common tools for audio communication. If that’s the case, this module will still be helpful for you in understanding how to choose a communication channel and what the best practices are for using it. If you work for a very large corporation, some of those features may even have been customized just for its workforce. Your organization might have paid subscriptions that allow you access to special features or increased levels of security. However, it’s worth asking your boss whether your company already has preferred platforms for communicating through technology. The following modules will discuss these applications assuming you get to choose which ones you use.
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